[2023] Have Y7 pass but I did not receive anything this season

I have submitted multiple tickets to Ubisoft support, Dm'd Ubisoft support Twitter multiple times asking for clarity on this issue and got my first response back today, talking about a completely different issue that's not even related to mine. This new season has been out for over a month, and I still have not received what I paid for all the way back in March, I am usually not one to complain, but the ghosting, and talking to me about different issues after over a month of waiting for a response has gotten me a little on edge. All I want is the operator, and the battlepass, that is it. I play on Steam....