[2020] Offline Bans - Are they actually getting the cheaters?

Originally Posted by Danwolf.
Heard from someone today that they can still get around this as they'll boost someone, then deactivate and delete their uPlay account circumventing the offline ban (as well as the ban in general) preventing the MMR rollback.

Ubi can you confirm you're aware of this issue and looking into it?

Also, I'm aware this is essentially telling them how to do it, but I'm not aware of any other way to get through. Cases don't really seem to be helpful with stuff like this.

Hey Dan! I actually went back and asked the team for clarification on this so I can get you a solid answer.

So, the team just got back to me, apparently this method to circumvent the offline bans should not be working. They players that were boosted should still be banned, regardless of whether the person boosting them has deactivated their account or not. If you see any hard evidence that this is not working, you should definitely open a ticket up.

Originally Posted by Slyrr7
I don't think the people at UBI test the game outside of a closed environment. I'm sure they set up their own secure servers, and hand-pick the participants. And they closely watch their own test matches. So they don't ever see any of the cheating that takes place in the real world. Which is why they always scratch their collective heads when people complain about cheating, and wondering what they're talking about. Because there's no cheating as far as they can see.

We're tired of the runaround we keep getting from the company, about the cheating, and every other problem in Siege.

UBI: "Please post your suggestions - we value your input!"
Casual Players: "Do something to stop the recoil cheating."
UBI: "No, that would be too hard for our programmers."
Casual Players: "Oh. How about ending the ESP hacks?"
UBI: "We won't do that either."
Casual Players: "OK.... Will you please do something to stop the auto ADS hacks?"
UBI: "No. It's our understanding that there is no such thing."
Casual Players: "Yes there is - there totally is."
UBI: "No there isn't. You must be imagining it."
Casual Players: "SIgh. Then will you please fix Siege so the auto-weapon switch hacks don't work?"
UBI: "No. That's baked into the game's code. Next?"
Casual Players: "You asked for our input, then shot down and refused every suggestion we made."
UBI: "Then we assume we've resolved all your concerns and that you love our game!"
Casual Players: "No, you haven't. You've resolved nothing. Cheating and cheaters are still out of control in Siege."
UBI: "No. We totally fixed it. We did something incredible and technically indescribable with the MMRs."
Casual Players: "Then why are there still cheaters in every Siege match?"
UBI: ".... Uh.... How about if we say that we value your input, would that fool you again?"

Hey Slyrr, we have acknowledged the issues with cheating and hacking in our game across multiple blogs and updates, as well as our plans to address these things.

As mentioned in our status report here, "Cheating is and always will be a topic of high priority for us." It is also mentioned that we aim to have a longer dev blog focusing on it in the future.
Also in our "Top Issues blog" here, we acknowledge the uptick in mentions of cheating and establishing that we are are increasing our collaborative efforts with BattlEye in order to crack down on cheaters even further.

In short, we are very aware of the fact that there are cheaters in our game, and have plans in place for them.

Originally Posted by Danwolf.
Heard from someone today that they can still get around this as they'll boost someone, then deactivate and delete their uPlay account circumventing the offline ban (as well as the ban in general) preventing the MMR rollback.

Ubi can you confirm you're aware of this issue and looking into it?

Also, I'm aware this is essentially telling them how to do it, but I'm not aware of any other way to get through. Cases don't really seem to be helpful with stuff like this.

Hey Dan! I actually went back and asked the team for clarification on this so I can get you a solid answer.

So, the team just got back to me, apparently this method to circumvent the offline bans should not be working. They players that were boosted should still be banned, regardless of whether the person boosting them has deactivated their account or not. If you see any hard evidence that this is not working, you should definitely open a ticket up.

It doesn't help that we keep getting asked to provide video evidence of cheating (like you have done above). Then when we post those videos, the company takes down the posts.

Because you are supposed to provide those videos in a support ticket. Not Name and Shame them on the forums, as it is against the forum rules.

That's one of the things I'd like to see 'improved' as part of these anti-cheating wonders that we are now being promised. Some transparency.

There will be more transparency on the anti-cheat progress coming with a blog post soon.

We ought to be given access to the names of all players who have been reported using the 'report cheat' button, so we know exactly who the cheaters are.

As you said right before this, " But I'm sure there are some matches, where I've played against players who aren't as experienced, and they may think I'm cheating just because I out-played them." So having a list of names that have been reported with the button would be not completely 100% accurate unless you are also proposing a process to vet out the incorrect reports and only display the actual cheaters.
Regardless, as explained in the Naming and Shaming post, we are not going to make a public list at this time because it will only give attention to the cheaters, which is what they want.

I'm not always recording when I play the game and I can't remember his name but we seriously need ubi to let us know when someone we report in game gets banned because as of right now no one I've reported has been banned

If you are signed up for emails from Ubisoft, you will get an email notification letting you know that someone you reported has had action taken against them. Although it will not tell you who exactly and for what, you still get notified that something did happen after your report.

We did a PSA about this a while ago. The tweet explains how to ensure you are setup for emails!