Original Post — Direct link
My account was recently hacked, and name changed, I have received the account back via 2 step verification, but they've changed the name to ybn.. which is not my name, i'd like to request a manual name change because this simply isn't me and I do not know whats associated with this name. I dont want my account to be slandered for the next 30 days or so, please help. If a manual name change is available I'd like to request the name InMyCastIe, if not understandable and I guess i'll have to wait it out.
about 4 years ago - Ubi-Karl - Direct link
Hey ybn..,

Thank you for reaching out to us and I am sorry to hear about what happened.

For any username change requests, as this involve steps that we need to complete in order to verify the ownership of the account, we will need you to reach out to us via one of the following channels:

1. Support website
2. Facebook
3. Twitter

Hope this helps.

Should you have any questions, let us know!