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Greetings, I currently have game pass ultimate with the year 1 and 2 pass. every time I launch the game they are not showing up. Says I have to purchase the ops with renown and R6 points, which does not make any sense to me. please help
Hey Jyates12,
Thanks for reaching out to us, welcome to forums and I am sorry to hear about the issue you ran into.
I've tried to look up into your account however wasn't able to locate it so could I double-check what is your Ubisoft account's username? Additionally, what is the platform you play the game on and also, did you purchase Ultimate Edition on the same account you're attempting to access it from, or are you using sharing functionality?
Let us know and we will get back to you as soon as possible!