[2020] DDoS report

Hey Shoqa.,

Thanks for reaching out, welcome to forums and I am sorry to hear about the in-game experience you've had so far.

If you do have details of the games you've mentioned, or if you ever encounter suspicious activity in the future again, can you reach out to us via one of the following channels:

1. Support website
2. Facebook
3. Twitter

When in contact, we will need you to provide the following:

1. When did this happen (exact time if possible)
2. Name of the player responsible for the DDoS
3. Any video link is useful

This will allow us to investigate the matter further and take action accordingly, as we do take reports very seriously.

In the meantime, here's the article with the latest updates regarding top issues and community concerns, where DDoS is mentioned too.

As for the screenshot you've attempted to send, regrettably we're unable to view it, therefore could you try uploading it to one of the image sharing websites and send us over the link?

Should you have any questions, let us know!

Thanks for your response.

For the image - if you can use one of the image uploading websites, upload it and then send us over the link, we will be able to view it.

In regard to the reported players - I have edited your post and removed the usernames, as this is against our forum rules. You have mentioned that you reported those players with in-game report feature, therefore if that has been done then your report will be reviewed.

For future reference, as advised in the previous post, please reach out to us via one of the stated channels and if you can, provide the requested details.

Hope this clarifies the confusion. Should you have any questions, let us know!