Hello Ubisoft,
I posted this issue once before in the Raibow 6 subreddit and also in the official Rainbow Six: Siege technical issues forum, but have received no official word or response. I have been playing since closed beta and have not experienced this issue until now, and am begging that someone can help me get this working right.
I keep having an issue where I am getting randomly kicked from matches and returned back to lobby. Typically this will happen when I place a re-enforced wall or break down a window - the game will freeze for several seconds, and then the following error codes will come up:
Connection Failure
"Connection to Game Server is lost"
Rainbow Six Siege Error Code: 2-0x00000041
It is immediately followed by this error code:
Ethernet cable not connected properly
"Please check your cables and try again"
Rainbow Six Siege Error Code: 0-0x000000204
I get kicked from matches sporadically and sometimes I can play up to 2 or 3 hours without getting kicked from a single match. The issue tends to occur when I go to place a re-enforced wall or break down a window. Even when I return back to lobby, I am still connected to the Ubisoft servers - it simply removes me from the match. But this is where it gets weird - I have checked all my Ethernet connections, and they are all fine. In fact, I can play any other game in my steam library perfectly fine without ever getting disconnected. The issue seems to be isolated with Rainbow Six: Siege because I only get kicked in R6. I also never had this issue when playing the closed beta or technical test, so it seems to be specific to the open beta.
Here's a list of all the steps I took to try and remedy the problem:
It does not matter if I play ranked or casual, I will always eventually get kicked back to lobby. Like I said before, this issue only started in the open beta. I played the closed beta and TT2 fine without any problems. I can also play any other multiplayer game fine without any internet issues. Has anyone else been having this issue? I hope an Ubi dev can help me out on this one.
I posted this issue once before in the Raibow 6 subreddit and also in the official Rainbow Six: Siege technical issues forum, but have received no official word or response. I have been playing since closed beta and have not experienced this issue until now, and am begging that someone can help me get this working right.
I keep having an issue where I am getting randomly kicked from matches and returned back to lobby. Typically this will happen when I place a re-enforced wall or break down a window - the game will freeze for several seconds, and then the following error codes will come up:
Connection Failure
"Connection to Game Server is lost"
Rainbow Six Siege Error Code: 2-0x00000041
It is immediately followed by this error code:
Ethernet cable not connected properly
"Please check your cables and try again"
Rainbow Six Siege Error Code: 0-0x000000204
I get kicked from matches sporadically and sometimes I can play up to 2 or 3 hours without getting kicked from a single match. The issue tends to occur when I go to place a re-enforced wall or break down a window. Even when I return back to lobby, I am still connected to the Ubisoft servers - it simply removes me from the match. But this is where it gets weird - I have checked all my Ethernet connections, and they are all fine. In fact, I can play any other game in my steam library perfectly fine without ever getting disconnected. The issue seems to be isolated with Rainbow Six: Siege because I only get kicked in R6. I also never had this issue when playing the closed beta or technical test, so it seems to be specific to the open beta.
Here's a list of all the steps I took to try and remedy the problem:
- Checked Ethernet cable connections
- Installed the lastest NVIDIA graphics driver (Also tried using an older driver as well)
- Verified Game Cache of Rainbow Six: Siege
- Re-Installed Rainbow Six: Siege
- Allowed all access for Rainbow Six: Siege through my firewall
- Checked / Changed In-Game Graphics Settings (even on low the issue still occurs)
- Updated Windows
- Updated UPlay
It does not matter if I play ranked or casual, I will always eventually get kicked back to lobby. Like I said before, this issue only started in the open beta. I played the closed beta and TT2 fine without any problems. I can also play any other multiplayer game fine without any internet issues. Has anyone else been having this issue? I hope an Ubi dev can help me out on this one.