[2021] [Issue Not Listed]Ubisoft Support Case In Progress

Originally Posted by Sxulless.-
So I recently got banned from siege on my Main account for cheating, even though I have never cheated in my life. If you do not believe me that is fine, I just want a response from the ubisoft support team explaining why I got banned because I have no idea. Anyway, I opened a case and I still have not gotten a response in over 2 days, and obviously I am anxious and scared because I did not do anything to get banned and live chat does not work either. Is there any way to get to talk to someone or just a get a response for someone to look into my case. Thank you

Originally Posted by Sxulless.-
Understood, thank you for notifying me. For some reason the live chat is disabled on my case, but I really hope I get an answer back soon because I have already invested so much money and time in this game and I feel really sad I was banned due to cheating when I have never cheated. Anyways I will keep my fingers crossed and I thank you for replying to me.

Originally Posted by Sxulless.-
I wasted two thousand hours for nothing, just to get banned for doing nothing and not even getting a chance to prove my innocence. Two thousand hours of my life gone. I am done.