Original Post — Direct link

Hi, when I've tried to play ranked matches it asked me to enable two factors authenticator, but the email that I've logged my account in is wrong (I've spelled it wrong) and it doesn't exist. I tried to create an account with exactly the same adress, but it didn't work and I still didn't receive the email to change my account adress or to enable tha 2 factors authenticator. The chat support is overloaded and I don't know what else to do. Any suggestions?

almost 2 years ago - ubi-smash - Direct link

Hey @chicoarantes05, and welcome to the forums! For this situation, I would advise reaching out to us on our support page to review this further, as we cannot discuss sensitive information over the forums. Alternatively, you may contact our social media channels on Facebook or Twitter via private message if you wish to contact us to look over this with you!