Original Post — Direct link
I lost a ranked match because i got disconnected from the ubisoft servers even though my internet was fine. i ended up getting a ban because i kept getting disconnected at the start of the round. I would really like my mmr compensated for this because their wasnt anything i can do. im not ranked yet this was my 3rd ranked match this season and i was trying to do better in my placements than usual (usually i win 6 and lose 4) im trying to go for 10-0 but i really just wanna get above 6-4.
about 4 years ago - Ubi-Milky - Direct link
Hello Squattangent0, thanks for getting in touch.

I apologize that you were disconnected from the match and did not receive any MMR for playing. Unfortunately we have no was of adding MMR to players accounts as compensation as this is handled solely by the game and regrettably treats all disconnections as if they were deliberate match abandons.

If you believe this was caused by our servers, please check our server status here in case of any maintenance or outages - https://rainbow6.ubisoft.com/status/

If you often have disconnections, we would recommend trying some connectivity troubleshooting to strengthen your connection to the Siege servers -

PS4 - https://ubi.li/12soI
XB1 - https://ubi.li/dy5LX
PC - https://ubi.li/YPwnl

Apologies for any inconvenience caused.