i have created another account to post here. the account linked to my game has a stupid name [woah_2005] and i would like to change. the account linked to my games email is no longer used on any of my devices so i would like to change email. but when i go to change email it comes up with the 2 step verification screen. i made another account with the email linked to my account to get access. although when the 2 step verification email says it has been sent i check my inbox to find no emails. please an ubi worker reply to this and help me out as i just want to change my display name as it is stupid.
Originally Posted by L0RD-TaChUnkyHello! Sorry to hear you're having issues with your account.
i have created another account to post here. the account linked to my game has a stupid name [woah_2005] and i would like to change. the account linked to my games email is no longer used on any of my devices so i would like to change email. but when i go to change email it comes up with the 2 step verification screen. i made another account with the email linked to my account to get access. although when the 2 step verification email says it has been sent i check my inbox to find no emails. please an ubi worker reply to this and help me out as i just want to change my display name as it is stupid.
It is best we continue this discussion privately as it is regarding your account. We have a process to verify ownership of an account and make the requested changes.
Please contact us via social media or Live Chat. Here you go -
Facebook: https://www.facebook.com/UbisoftSupport
Twitter: https://twitter.com/UbisoftSupport
Live Chat: https://support.ubisoft.com/Cases/New