Original Post — Direct link
i have created another account to post here. the account linked to my game has a stupid name [woah_2005] and i would like to change. the account linked to my games email is no longer used on any of my devices so i would like to change email. but when i go to change email it comes up with the 2 step verification screen. i made another account with the email linked to my account to get access. although when the 2 step verification email says it has been sent i check my inbox to find no emails. please an ubi worker reply to this and help me out as i just want to change my display name as it is stupid.
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by L0RD-TaChUnky
i have created another account to post here. the account linked to my game has a stupid name [woah_2005] and i would like to change. the account linked to my games email is no longer used on any of my devices so i would like to change email. but when i go to change email it comes up with the 2 step verification screen. i made another account with the email linked to my account to get access. although when the 2 step verification email says it has been sent i check my inbox to find no emails. please an ubi worker reply to this and help me out as i just want to change my display name as it is stupid.
Hello! Sorry to hear you're having issues with your account.

It is best we continue this discussion privately as it is regarding your account. We have a process to verify ownership of an account and make the requested changes.

Please contact us via social media or Live Chat. Here you go -

Facebook: https://www.facebook.com/UbisoftSupport
Twitter: https://twitter.com/UbisoftSupport

Live Chat: https://support.ubisoft.com/Cases/New