devtrackers.gg
Hey! We're aware of the current state of mantling through windows. We're investigating what could be causing it and are working to get things squared away.
Hey! We're aware of the current state of mantling through windows. We're investigating what could be causing it and are working to get things squared away.
It would be nice to see some HiRez people in games. It honestly feels like you guys don't play the game ever and just rely on user feedback. It should take one of you guys two or three matches tops to notice all the issues plaguing your player base. Why is this so difficult? It's not like you guys are constantly expanding the map or adding new classes or making any different game modes or anything to keep people interested. All you do is put a few skins in the store and maybe alter one portion of the map. All we are asking is for the basic functions of the game to work properly. That's it. We'll be happy with the same map we've all played countless times on if things just worked how they should.
User feedback is paramount to us. We rely heavily on it to ensure we're providing a good experience.
As far as the dev team playing the game, I play every Friday and Saturdays for 6-8 hours each day as I genuinely enjoy the game. We also do playtests several times a week to weed out issues before they get to our fans. Although the issue hasn't been fixed yet, that doesn't mean we aren't aware of it. It usually takes time to research issues to find reliable steps to reproduce, on top of the time it takes to fix the issue and then verify that fix.
We really appreciate your patience, I know it can be frustrating dealing with these issues. We'll continue to try our best to keep communication up so everyone is aware of the issues we are looking into.