about 5 years ago - /u/HiRezJNash - Direct link

Originally posted by Am4z0n_Prime

I've tried submitting a ticket. Many weeks in, still no response.

What issue are you facing?

about 5 years ago - /u/HiRezJNash - Direct link

Originally posted by Am4z0n_Prime

I have no issue with the Hi-Rez account itself. I just have been using one Xbox Live account more than the Xbox account linked to my Hi-Rez account. I wanted to switch everything over to my new account, so I submitted a ticket to unlink my old account. Apparently it hasn't been gotten to yet.

This actually isn't possible. Once an Xbox / Steam / PlayStation account is linked to your Hi-Rez account, you will not be able to unlink and relink a different account. See https://www.hirezstudios.com/crossplay/.






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