Original Post — Direct link
about 4 years ago - /u/JagexOsborne - Direct link

Hey Maximus. Let us look into this today and get things moving for you. It’s not good enough that it’s taken this long

about 4 years ago - /u/JagexOsborne - Direct link

Originally posted by A_lost_dude

The dude had to make a post here to claim a reward that he should have gotten 3 years ago, problem free. And you're saying that "it's not good enough" that he had to wait this long ?

First, phrasing is important. Second, what the hell happened for you to take this long/simply forget something like that ?

I’m not sure what is wrong with my phrasing. I have oversight of the game content rather than Runefest and gnomes etc, so just offering my help

about 4 years ago - /u/JagexJD - Direct link

Hey Maximus,

Going to reach out directly to grab an address from you. On behalf of the team, I'm really sorry you've not received your Gnome as of yet; I'll do some digging to find out what the reason is for it, but obviously there is no excuse.

Thank you for raising, and we'll try to sort something for you.

about 4 years ago - /u/JagexJD - Direct link

Originally posted by VinceValeker

I’d also bring up a friend of mine who has not received her reward from designing the activity pet. Her name is Babysteps and she was supposed to receive a Larp Size Godsword but never got any message about it. Perhaps maybe Jagex can contact her once again to sort this out?

Hey. Are you able to ask her to email [email protected] please? It may be that we're aware of it, but because we're not able to get into the office very easily right now we may need to wait until we can before sending.

about 4 years ago - /u/JagexOsborne - Direct link

Originally posted by super_sammie

I have nothing to add other than hi osbourne. I met you a few years back at jagex when doing a player test. My son is 3 now!

My word! Time absolutely flies. What was it a player test for?