Original Post — Direct link

To be clear, I'm not trying to speak from a place of entitlement. The developers don't owe me anything, especially as someone who hasn't paid money for early access; they're free to handle business however they'd like.

That said, the vibes on this subreddit are bleak. I can't imagine that this is the response that Frost Giant was hoping for or expecting. For every post expressing positivity there are three to four more negative ones dragging the game, and both types are actively drowning out actual discussion about the gameplay itself.

I don't envy the spot the devs are in, but I'm also wondering how long they're planning on waiting before issuing some kind of statement.

External link →
4 months ago - /u/FGS_Gerald - Direct link

We’re working on it. There’s a lot to discuss and we’re planning to cover a lot of ground.

UPDATE: Posted here! https://www.reddit.com/r/Stormgate/comments/1ehseqi/early_access_preview_learnings_and_feedback/

4 months ago - /u/FGS_Gerald - Direct link

Originally posted by waitingforstormgate

Thank you. For the love of god please address fully custom hotkeys. We need a straightforward answer of if/when they will be implemented.

We KNOW about hotkeys. Trust me, we've been hearing it from our first pre-alpha! It's just not something we could put into the game while the base game/underlying UI was still being developed.

This is Early Access, not our final release, and more fully customizable hotkeys are absolutely part of our plan for 1.0 (if not sooner). It's something we'll address specifically in our upcoming update(s).

4 months ago - /u/FGS_Gerald - Direct link

Originally posted by VahnNoaGala

I haven't played campaign, but the 1v1 experience has been great and I am really enjoying myself, so thank you for that! I really hope FG can get a 2v2 ladder going soon

We’re excited to see the positive response to 2v2. This was something one of our engineers championed early on and worked on on his own time so that we can get it into the game. I’ll make sure everyone knows that there’s appetite for a 2v2 ladder, though to set expectations, if we were to add it, that’s not the kind of thing that we can throw into the game very quickly as we have a lot of competing priorities.

4 months ago - /u/FGS_Gerald - Direct link

Originally posted by Senkyou

Loved the game so far, and loving watching streams during work. I have family in the game development industry and see that it's hard and complex work. Keep it up. Hopefully the community can reign in some of the more negative communication behavior over time, but I'm sure there are plenty of people like me who see a lot of greatness and even more potential.

Thanks so much for the support!

4 months ago - /u/FGS_Gerald - Direct link

Originally posted by SKIKS

Sort of on that topic, but for an old man like me who can't keep up with discord chat logs, I do hope they start posting weekly or bi-weekly community updates, kind of like what SC2 had during LotV. It's good to have a sense of what they are focusing on at any given time, especially because there is going to be so much to do at once that they will need to prioritize, so it would give a clear picture of what is getting changed and when.

The current plan for the update is a blog on playstormgate.com, which would be cross/posted here.

4 months ago - /u/FGS_Gerald - Direct link

Originally posted by SKIKS

Whoot! Awesome!

Any idea how frequently there would be posts?

I learned from pre-announcing the roadmap to not announce these things until they're ready. Please stay tuned, we're working on it!

4 months ago - /u/FGS_Gerald - Direct link

Originally posted by jznz

god bless that engineer. do you have an address where I may send him cookies and a thank you card?

That's really kind of you to offer! I'll just screenshot your response, share it with him, and I think that'll be thanks enough!

4 months ago - /u/FGS_Gerald - Direct link

Originally posted by OmiSC

Ah, here comes the communications director handling PR at the 11th hour.
And honestly, you guys are rolling with the accusations really well. It isn't easy launching something with so much regard surrounding it and as far as I can tell, you are really doing the most with the concerns presented. Kudos!

I can’t tell if this was a compliment or not…

4 months ago - /u/FGS_Gerald - Direct link

Originally posted by OmiSC

I'm so sorry! It was a definite compliment! My whole point was that it's a tall order, and you've been in the right position this whole time. I'm actually sorry that my lack of /s might have been mistaken.

My very first job out of my parents' basement was winning tournaments in SC. I'm not sure I was even trying to be edgy; that was meant to be a complex compliment.

Internet is hard. So sorry and thanks!

I appreciate the clarification! Thanks for the support <3

4 months ago - /u/FGS_Gerald - Direct link

Originally posted by TophsYoutube

I have seen so many horrible communications and community managers across many different gaming communities.

Gerald you are without a doubt one of the best. Game companies don't know how good of a community manager they have until shit hits the fan and they prove themselves, but you have done an outstanding job communicating, being open, and having an organized response. Great work.

Thank you. I really appreciate the kind words.