about 3 years ago - AG_MarkPittam - Direct link
@soton69

Thank you for your report!

If there is one, could you attach the .crash file from the \appdata\Roaming\Surviving Mars\crashes\ folder, please?  
about 3 years ago - AG_MarkPittam - Direct link
@soton69 Thanks for the files, I will raise a bug for this for it to be looked into.  
about 3 years ago - AG_MarkPittam - Direct link
@soton69 Could you check the other folders in the surviving mars directory for any auto-saves or ones that might have numbers in brackets? e.g. (1) or (2)  
about 3 years ago - AG_MarkPittam - Direct link
soton69 said: found this one if any good.
Thanks, that is a larger crash dump, I guess you have no saves that are named autosave anywhere?  
about 3 years ago - AndrewT - Direct link
Saves games should be here:
C:\Users\{UserName}\AppData\Roaming\Surviving Mars\{large number}\

Did you find that folder? Note that To see the AppData folder you'll need to enable View Hidden Items in File Explorer.  
about 3 years ago - AG_MarkPittam - Direct link
@soton69 Could you include the steam autosave? The account files sadly are of no use. Additionally, are you able to use these saves to get your save game back?  
about 3 years ago - AG_MarkPittam - Direct link
Thank you for the attachment, sadly that file won't help us to try and reproduce this.

Did steam backup your saves to the cloud or did you disable that feature?  
about 3 years ago - AG_MarkPittam - Direct link
@soton69 Can you visit this page via your browser https://store.steampowered.com/account/remotestorage

This page will let you see all the save games for each of the games you own, from there you can download the saves.

Please let me know how you get on with this.  
about 3 years ago - AG_MarkPittam - Direct link
@soton69 That is disappointing, I do hope it doesn't happen again. Thank you for being so patient while we figured out a way to recover the save. The only other option is probably to try and use a file recovery tool