over 2 years ago - AndrewT - Direct link
I've seen the game can be slowish to load but 10 minutes is excessive!

Please attach here the latest (ONLY!) game log file, from here:
C:\Users\{Username}\AppData\Roaming\Surviving Mars\logs\
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

Plus, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  
over 2 years ago - AndrewT - Direct link
That log looks truncated. If you run the game up to the main menu, load a save, and then exit do you get a longer one?

But in that dxdiag I see no real reason for this. That NVIDIA GeForce MX330 and i7 CPU ought to be more than adequate for this game.

If GeForce Experience is running, try unloading it first - is that any better?  
over 2 years ago - AndrewT - Direct link
isalgueiro said: I think I'm having a similar issue here. In my case I waited more than 15 minutes and tutorial never loaded. Also, I had no sound at all.
I don't think this is a similar issue at all. The OP's game loaded OK, just slowly. Yours stops and hangs, and never progresses. Always best to start your own thread in future, thanks.


Has it ever worked on this machine? Or never yet?

Can you swap that Philips TV for some other computer monitor and see if the game loads then? Just as a test, as the problem looks to be in the graphics area IMO.  
over 2 years ago - AndrewT - Direct link
isalgueiro said: In the other box (Ryzen 5 5600G) log just stops after the sound devices, without that '*** Sound device' line
Actually there is a sound device line in there?
*** Sound device '2 - Philips FTV (AMD High Definition Audio Device)'

What happens next in my logs is some LUA and Steam stuff then a list of DLCs.

That dxdiag only lists that one sound device - is there none in the actual machine itself? Because if you have a sound chip in there but no driver for it, that might be the problem.