about 3 years ago - EA_Aljo - Direct link

Hi there, @Slapst0r.

 

I can see your case is still awaiting investigation. It's been about 8 days and it can take a couple of weeks before there's a response. Please keep an eye on your email. Terms of Service will be in touch as soon as their investigation completes.

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about 3 years ago - EA_Aljo - Direct link

@Slapst0r 

 

This isn't something we can help with on Answers HQ. You'll need to contact an advisor through Twitter, Facebook, chat or by requesting a callback. For chat and phone support, create a new case. Do not resume your existing case as this will pull it from the queue. You can message @EAHelp on Twitter or go to facebook.com/eahelphub to reach support as well.

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