Original Post — Direct link

I've been trying to launch SWS through Steam, but it only gets as far as the EasyCheat program launching, and never actually gets to connect to EA servers or the intro movie (implying that the game itself never launches). I've verified the integrity of my local files, checked for an update, and tried rebooting, but nothing works. I'm hesitant to uninstall and reinstall the game. Is anyone else having this problem right now? Is the game in the middle of an update for the PC version or something else?

For the record, other games on Steam work just fine, so it's not a problem with Steam itself.

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about 3 years ago - /u/EA_Charlemagne - Direct link

Originally posted by BlackBricklyBear

Yes, something is definitely up with this game. I hope the devs put out a message clarifying this. Can we get some help, u/EA_Charlemagne ?

I haven't heard anything about this, so I'd reach out to EA Help for assistance.

about 3 years ago - /u/EA_Charlemagne - Direct link

Originally posted by BlackBricklyBear

Which part of EA Help will help me? Is it this part of the EA official forums for this game?

I just tried re-downloading and re-installing the game, and it still won't run.

help.ea.com is where you can chat with a customer service rep and report any issue.

about 3 years ago - /u/EA_Charlemagne - Direct link

Originally posted by BlackBricklyBear

Thank you for responding when you did. If the issue didn't turn out to be what it was, I would have used EA Help.

Did you resolve it?