[2021] Error 721

Hi there, @gw2478.

Alternate DNS settings may help with this. Please follow the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4. Let me know what happens. Thanks!

@deathstab_93 

Yes. If you follow the instructions I linked, you'll see this needs to be done on your PS4.

@deathstab_93 

Have you performed any other troubleshooting besides changing the DNS settings?

@deathstab_93 

If you've tried all the troubleshooting, I wouldn't be able to help any further. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!