over 4 years ago - EA_Lanna - Direct link

Hi @TiTanV11

 

If you're the Guild Leader, please reach out to the EA Help team. They can help you with a rename. Use the steps in this thread to send in a Help ticket. 

 

- EA_Lanna

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over 4 years ago - EA_Lanna - Direct link
Hi @TiTanV11,

I'm afraid I don't know about your previous cases with the support team but in terms of what categories to choose, I've answered that here: https://answers.ea.com/t5/Game-Information/What-options-to-choose-when-contacting-Support-for-Guide-...

Please click on that link and check out my posts. They should help with sending in a Help Ticket for Guild Issues.

- EA_Lanna Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

over 4 years ago - EA_Lanna - Direct link
@Kevin99022 Hi @Kevin99022,

As I've said above there, you get the Guild Leader to reach out to support. Check out the accepted solution/pinned post, it'll outline how to send in a help ticket to support on this.

- EA_Lanna Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds