3 months ago - EA_Lanna - Direct link

Hi @STANDARD_DEV_X2

 

I checked out the error code. Getting that error usually means there's an unstable or weak internet connection. Are you using mobile data to log in? Try switching to wifi and see if that helps. 

 

- EA_Lanna

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3 months ago - EA_Lanna - Direct link
Hi @STANDARD_DEV_X2,

It's been a while, we're hoping that means the advice to switch to a more stable internet connection like Wifi did the trick and you're back in the game. 🙂

We're going to wrap up this discussion for now, but if there's anything more you'd like to share or ask, don't hesitate to start a new thread or jump into an active one and we'll do our best to help with recommendations.

Thanks and happy gaming o/

- EA_Lanna
Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds