[2023] Why deadlines are following DST nowadays?

Hi @BlitzkriegArmada, 

 

This isn't a new occurrence. It happens twice a year, every year in-game. Daylight savings time (DST) will mean the times in-game are going to go forward an hour or back an hour depending. As the company is based in America, when DST happens over there, the time change comes into effect in-game for everyone. It can catch you by surprise if you're not keeping an eye out for the change. 

 

If you'd need to update your payout time, this guide will share how: Change your reward payout times in STAR WARS™: Galaxy of Heroes. It can be done twice a year but if the wrong time was accidentally entered when trying to update the payout time, please contact EA Help support directly. They'll do their best to help you out. Keep in mind, they can only revert the Time Zone to what it was before and don't set a new time zone.

 

Thanks, 

 

EA_Lanna

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Hi @BlitzkriegArmada. 

 

If it helps address your scepticism about needing to adjust for DST, please look at the timestamps besides the creation of these threads on the topic: 

1. The Road Ahead: 11/09/2018 and the Mega Thread to discuss it - From 2018, by CG_Carrie. Search for 'Payout' to quickly find the portion on the player-controlled payout/time zone changes.
2. Payout Reset Time Calculator - From 2018 by CG_SBCrumb. He created an Excel sheet to help show how a time change would reset the in-game timers so you could find the time change that'd best suit you based on those calculations. 
3. Daylights Saving is this Weekend - From 2019 by CG_SBCrumb. At the time it was to help people get used to adjusting their times so as not to be caught by the shift. 
4. How to change reward payouts in STAR WARS™: Galaxy of Heroes - From 2019, prepared by myself. Search for 'Daylight Savings Time' to quickly find the portion calling attention to that occurrence in light of payout reward changes. 

If you'd like to go back through the years in the Dev Announcements and News category you'd probably encounter more dated content on the topic. Hopefully, the threads linked above suffice. 😅

 

Thanks, 

 

- EA_Lanna

____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
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Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds