almost 4 years ago - EA_Lanna - Direct link

Hi @TruOpal,

 

I'm sorry, the advisor was misinformed. 

 

Please get back in contact with the support team. They will need to refer to their process to help with an inactive Guild Leader and check if your case meets the criteria for you to be promoted to Guild Leader. If yes, they'll proceed with doing that. You're welcome to link the next advisor my post if needed. 

 

- EA_Lanna

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almost 4 years ago - EA_Lanna - Direct link

Hi @fperek

 

Could you check out this post I shared last year: 'What options to choose when contacting support for Guild issues'. I think it'll cover the best options to choose for getting assistance for this issue. 

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

almost 4 years ago - EA_Lanna - Direct link
HAppy New Year @fperek. Standard smile

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.