3 months ago - EA_Lanna - Direct link

Hi @0vjgl6hcg5m3,

I've moved your thread to the General Discussion board for now. You're posting on the community forums. We are limited in what we can do here and won't have the specifics of your case with the support team to know what your issue is.

Could you share a bit about what issue you're experiencing? We'll be better able to recommend helpful steps or insights with more information.

- EA_Lanna

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3 months ago - EA_Lanna - Direct link

Hi @0vjgl6hcg5m3

 

Ok, thanks for sharing you've already discussed this with @EA_Gunner. I've caught up on your past posts to get up to speed with things.

 

I'm sorry, I know you were hoping for different news but @EA_Gunner is correct hereaffected players have already received a make-good with Hotfix 6/18 and Update 6/20. I can only reiterate what he's shared, that if you didn't received a make good, it's likely because your account did not fulfil all requirements. This is not something we can change. 

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds