[2023] I cant contact costumer support.

Hi @jhnfjk2ll476, 

 

I'm sorry to hear that. You're right, you'll need the support team to get help with the guild rename. Let's see...If this is still an issue for you, please grab your Player ID & Ally Code and try to load up the website outside of the game and include that information that way.

 

Steps: Open up a browser > go to help.ea.com > click 'Contact us' > Fill out case categories > Enter information in text box > Select Contact option. 

 

^ If that doesn't work, please let me know. 

 

- EA_Lanna

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Hi @cootyj7g8h2q,

It's been a few months since this thread was last active so I'll close this out here. It's always good to check the date of the previous response to see if the conversation is up to date and currently active to help avoid necroposting.

Thanks,

EA_Lanna

____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds