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Hi @TemiNaiken,
If you're looking to promote a new Guild Leader from among your Officers as your current GL is inactive, have the Officer reach out to the support team.
The best way to contact us is by creating an in-game ticket. This sends us through details about the account and means our support team can help them out faster.
Here's how to send in a case from in-game:
- On the home screen, tap the ⚙️ Cog wheel icon/ Settings button in the top left corner of your screen.
- Tap the Help button and your game will connect to the EA Help support site
- From the page that loads, in the top left, click on the EA Help logo to bring you to the EA Help homepage
- Type 'SWGOH' into the search bar and select the tile that appears.
- Select See all help topics.
- Select the Manage my account category.
- Select I need help logging into my EA Account.
- The available contact options should appear under the heading 'Still need help'.
Let the officer know to also bring their Player ID it'd be good to have that handy in case the support team ask for it.
- EA_Lanna
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