8 months ago - JackieKo - Direct link

Hi everyone, 

Following up on the issues some players are having with being unable to get past the key art loading screen. 

Appreciate everyone who sent in a DxDiag file as requested. The team believes that a fix has been identified, and will be included in 7.4.1b which we are expecting to be deployed this week. 

There are a few important notes that we want to be very clear about: 

  • The team believes that a fix has been identified, however, we have not been able to 100% reproduce this issue. 
  • Should this fix not work when 7.4.1b goes live, we will again work with impacted players to identify what the root cause could be. 
  • In the event that impacted players are able to log into the game when 7.4.1b goes live, we will work on compensating said players for lost game time. 

We are currently targeting March 20th to roll out 7.4.1b. When I have more information, I will update this thread. 

Thanks all

EDIT: See post later in thread. We are still targeting 7.4.1b to go out this week, but it will not be March 20th. 

8 months ago - JackieKo - Direct link

Hi everyone, 

Wanted to share this update with you all as quickly as possible. Game Update 7.4.1b will be pushed, however, we still anticipate deploying the update this week. As soon as we have more details we can share, we will be updating this thread with all the relevant info. 

This update will include various fixes including:

  • Fitted Armors and Weapons for World Drops and Ancient Armaments are now Bind to Legacy on Equip and have a Vendor Value of 100 credits to allow sale on the GTN and Vendors.
  • Reduced the drop rates of new items in the "Grade 11 Treasure Hunting Lockbox" significantly to better align with previous drop rates.
  • Fixed an issue preventing server transfer for some characters with previously opened lootboxes.

Of course, please refer back to my previous post about what to expect with the fix going in for the issue where some players are unable to get past the key art loading screen.

Keep an eye on this thread for further details on 7.4.1b. 

Thanks!  
 

8 months ago - JackieKo - Direct link

Hi everyone, 

Game Update 7.4.1b will be deploying tomorrow, March 21! Details below: 

  • Time: 7am CT / 12pm UTC
  • Estimated down time: 3 hours

We're working on getting patch notes published here. They will be going up by end of day. 

Thanks!

8 months ago - JackieKo - Direct link
8 months ago - CommunityTeam - Direct link

We will be taking down all servers in 15 minutes to deploy Game Update 7.4.1b. Estimated downtime: 3 hours.

8 months ago - CommunityTeam - Direct link

All SWTOR servers are once again available!