Original Post — Direct link

All of the [new] Brazos de Arcabuz and Umbra Initiative gear appearances are missing from their respective appearance slot collections.

over 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @V4MPiR1 and @I_am_perplexing

I merged your two threads since they are about the same missing appearance selections.

I am going to report this issue up to our dev teams. In the meantime I will need both of you to complete some basic troubleshooting so that we can rule out any system cache or corrupted update file issues.

For you, @I_am_perplexing follow our Xbox guide Here.

And for you, @V4MPiR1 follow the PC guide Here.

Let me know if anything changes on your end!

over 1 year ago - Ubi-Milky - Direct link

Thanks for your reply V4MPiR1, we ask players to verify their game files for some issues, to rule out if this is caused by a corrupted/missing game file, or is indeed a bug present in everybody's game.

I can see an investigation was opened by our QA team, who were able to reproduce this issue and plan to fix this for the next update.

When it comes to updating the Known Issues lists we have, this is not actioned by Ubisoft Support but it is owned by the Division Community team and Dev team, so we can not make adjustments to this list ourselves, or decide what issues will be added and what can be omitted, thank you.