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I was merging my Ubisoft to my ps5 and when loaded back in my Character was deleted it was my Main Character with 85 days played under Magic Diety Account name please help
I was merging my Ubisoft to my ps5 and when loaded back in my Character was deleted it was my Main Character with 85 days played under Magic Diety Account name please help
Hi there,
I’m really sorry, however, it isn’t possible for us to retrieve save data stored locally if it is lost or becomes corrupted. The game does utilize Steam’s Cloud Save function. While we can make no promises, you may wish to try retrieving the saved files there.
Such problems won’t occur for server-side multiplayer characters, which will be implemented in Patch 0.9.
I know how much this may discourage you from playing the game, and I truly am very sorry that it has happened to you.
Kind regards,
Hey @BigDTheOne ! Welcome to the forums!
Sorry to hear your agent was deleted during an account merger.
I see that you've already opened a ticket, my colleagues should be able to provide more precise assistance regarding the issue you're experiencing.
Please keep in mind, that if you're accessing the game on multiple platforms, the separate profiles will not be merged. Each separate account will remain as it was, and will be available to access on its platform.