Hey @hllli_1414 !
I'm not sure if I understand what you mean. Depending on the platform you're on, you may be able to uninstall certain expansions/DLC (Playstation and Xbox allow this), but on PC, you don't have control over the individual content that's installed, as long as everything is activated on the account.
Could you please elaborate exactly on what you'd like to do? We'll have a better chance to help you out if you do!
Hey @Ostego160 ! Welcome to Discussions!
Sorry to hear you're having trouble with the Needles Anomaly!
I've checked your video, and while it doesn't look like you're doing something wrong, I believe you're jumping off the second slide a bit early (around mid-way down). While it normally "shouldn't" make any problems, as you land on the platform, I believe jumping when you're closer to the end of the slide, might actually solve it. I recall not having this issue when I completed it, but I'm always waiting for the last second to jump off.
Let me know i...
Hey @Nix-7 !
The option to spend them is greyed out (for now), while the development team is fixing an issue that caused credits to be spent instead of textiles.
This is only temporary, to make sure players don't lose credits when they don't mean to.
Hey everyone!
I've merged the 2 nearly identical posts about missing content from the One Time Offer.
For further assistance, I recommend reaching out to our support team, as described above. I apologize for the inconvenience.
Hey @Bucnastymd !
I'm sorry to hear you didn't receive the content for your One Time Offer.
I'm afraid we can't provide assistance on purchase issues on the forums, as personal information is required, and this type of information can't be shared on the forums. We'll be more than happy to help you via a private channel, though! Please reach out via a Support ticket on our Help-website, and we'll be able to discuss t...
Hey there @FortunateWord77 and welcome to Discussions!
Sorry to hear your Agent is missing. This isn't something that happens by itself, but we'll be happy to look into it further.
This will need to go to our specialists, however, and we can only do that via a support ticket. Could you please reach out to our support via our Help-website?
Hey @chacachaca13 !
Thanks for posting this! It's good to take into account the opinion of a person with disabilities when it comes to discussing certain features (or their removal) that would seriously affect their experience.
At Ubisoft, we do take accessibility very seriously, and removing accessibility features, or features that make our games more accessible (even if they weren't necessarily implemented with accessibility as their focus) is not something we're likely to consider. If there are exploits, the focus is to fix those, rather than removing th...
Hey @timerift_ !
Thanks for the additional information! We've opened a report with our development team regarding this, so it can be fully investigated. We don't have any additional information about it, at this time, but once we do, we'll be sharing it in the News & A...
Hello @linc-harris6670 !
I'm sorry to hear you're also experiencing this issue. We've already reported it to our development team and I can confirm that it's under investigation.
We currently don't have any additional information, but once we do, we'll make sure to share it here in the forums.
Hey @SoulBrotherNr3 !
Sorry to hear you're unable to reach us! I've taken a look at our support-website, and it should be possible to attach files and start a ticket or chat (depending on time and region, chat may be unavailable).
Doe...
Hello @linc-harris6670 !
The troubleshooting is recommended to ensure this isn't caused by anything on your end. As the issue doesn't occur for every player, or even consistently on players where it does happen, we suggest it as a means to help our players, while the development team are investigating the root causes and work on solutions.
I do apologize that you consider this disrespectful, but this is not how we intend it, when we suggest troubleshooting.
Hello @linc-harris6670 !
The troubleshooting is recommended to ensure this isn't caused by anything on your end. As the issue doesn't occur for every player, or even consistently on players where it does happen, we suggest it as a means to help our players, while the development team are investigating the root causes and work on solutions.
I do apologize that you consider this disrespectful, but this is not how we intend it, when we suggest troubleshooting.
Hello @Pajlave !
Thanks for the screenshot. This issue is indeed still under investigation, apologies for the delay.
I went ahead and added your information to the report to the development team, so the account can also be directly investigated. We currently don't have any additional information, however.
Apologies for the inconvenience this has caused.
Hey @chacachaca13 !
Thanks for the report and for the video! We've already reported this issue to our development team, so I've added the information you provided to the existing report.
If you come across any other issues or have any concerns, feel free to reach out again!
Hey @hralex1951 !
Thanks for sharing! I forwarded the information to the development team, as it may help with the ongoing investigation.
Let us know if there's any additional information you discover, or if you have any questions or concerns!
Hey @OhhQuinnFX !
Thanks for the update! I'm glad you were able to finish the quest! 
We're here for you, if there's anything else we could assist with!
Hello @goku19911 !
Thanks for the answer!
Your ticket number can be used as an identifier, so we'd rather keep it out of public forums. It's minimal risk, but better safe than sorry, right?
Hey @Mverzola ! If you've already made the purchase, and it isn't appearing in your inventory (but the Helix is missi...
Hello @ravenbeauty229 !
Sorry to hear that you're unable to interact with the Uffentune Mastery Challenge shrine.
I've contacted our specialists about this, and we noticed that before you're able to activate the new set of Mastery Challenges, you need to have completed the narrative quests from part 1 and have found the Eye of Odin in Freya's vault.
Have you already completed this stage?
Hey @goku19911 !
Thanks for reaching out!
I've taken a look at your ticket (before I redacted it, to protect your privacy), and it appears, that your information has been forwarded to the development team to work on a solution.
Currently, there's no additional information to share, however, so I'd recommend keeping an eye on the ...
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