Original Post — Direct link
This is crashing my PS4 Pro so hard only a hardware restart will fix it and that means I am not being put back into the game and another example of a totally broken game that is increasingly just wasting my time and effort.

Ubisoft/Massive what exactly and technically is going on here? Because I cannot send an error report to Sony due to having to restart the PS4 I want more details from you, but I'm not holding my breath as on Redit they are all still pissing into the wind, please don't blame my equipment as there are too many people suffering this?

I was on a Heroic Invaded Stronghold mission and was deploying an artillery turret when it crashed, Reditors are speculating that this crash is tied to deploying the drone, but I reckon it is more tied to deploying skills, but probably not exclusively so.
about 4 years ago - Ubi-Ginge - Direct link
Hi Romney57
Sorry to see you're experiencing this. Have you received this error since? If you've received it since the time you wrote about here, what were you doing on these occasions?

Can you go through the steps in this guide
about 4 years ago - Ubi-Ginge - Direct link
Thanks for the images
Would you also be able to share video footage of this happening Romney57
about 4 years ago - Ubi-Keo - Direct link
It appears we have received several reports of blue screen crashes on PS4.

Could you please go to the forum post here and reply to that post with the details required as these will be forwarded to the dev team to help with their investigations.

If you could also add that video to your post that will be great.

Thanks
about 4 years ago - Ubi-Keo - Direct link
Originally Posted by tukimori33
It will be machine translation

I'm having the same problem

Even if I email the Japanese support team, they will not be accepted

They say the problem has been fixed.
They said they were finally investigating after posting this link.

Even if you can't take a video due to the specifications, you can send it.
They say they won't report to the development department if they don't have the video.

I get very angry with the Japanese support team who does not work

Please improve the obstacle
And ... Please improve the Japanese support team.
I'm sorry to hear about your experience with our Japanese support team. I will pass on your feedback regarding this.

Could you please post on the thread in the link in my post above and answer the details required as this will be passed onto the dev team. This issue is still being investigated and they are gathering information to help with their investigation.

Thanks