Hello i got a question i bought the Deluxe Pack i got the Shotgun and The Skin for it But not the Rifle + Blueprint or Agent Skins it said in the pack i would get it could someone be so kind to help me out ? the last ticket i made the Support let me wait 5 weeks almost
Hello @yWhiteWolfy,
Thanks for reaching out and I'm sorry to hear that you are unable to locate your content.
I tried to locate your case, but I didn't find any related to the missing items, I'm afraid. Can you please confirm if you contacted our team through the support website, or was it through social media?
Many thanks and if you have any additional questions, please let us know.
Thanks for the update @yWhiteWolfy - glad to see that's been sorted.
As for your account issue, I'm afraid that for security and privacy purposes, this is not something we can assist with via the forums.
Further to this, I'm afraid I have had to delete your post on this issue too for the same reason.
These Discussions forums are public and what you post can be viewed by anyone.
As such, please keep this in mind and do not share any personal information (such as an email address) for your own security.
If you have any further queries in relation to your account issue, please update the case you're already created as there's no action we'd be able to take here.
And if there's anything else we can help with, please let us know!
@yWhiteWolfy I understand the frustration and apologize! As mentioned above, we aren't able to assist further with this issue on the forums. I can see that you recently updated your case and our team will be sure to get back to you as soon as possible. Thank you!
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