[2020] [Performance]DX11=Bad performance DX12= Good performance but crashes every 1-2 hours.

Original Post — Direct link

DX11 crashes noticeably less often, but delivers much worse and less consistent performance. DX12 gives me very good and consistent performance but crashes very often, on a bad day 4-5 times on a good day 1-2 times. my gaming sessions are usually 3-4 hours. Are there any work-arounds to improve DX11 performance? or Decrease the crash frequency of DX12? Thanks in advance!

My specs: i7-8700K, 1080Ti, 16gbX2@3600
2nd PC: i9-9960X, 1080Ti, 32gbX4@3400 (Same situation as stated above)

over 3 years ago - UbiExcellent - Direct link

Hi folks! I'm sorry for the various performance issues you all are facing. Has everyone had the chance to complete our basic troubleshooting guide for the PC? If not, please give these steps a try. Should these issues persist after, I'd recommend getting in touch with our technical support teams and attaching your Msinfo and DxDiag files to your ticket, so we can take a closer look on an individual basis as to what may be causing these issues to occur.

over 3 years ago - Ubi-Mark. - Direct link

Originally Posted by Mrr_knind18
Yesterday was a good day! a full day of division 2 with only 3 crashes haha!

Hello Mrr_knind18,

Have you tried the steps we provided by any chance? If so, have you created a ticket, so we can investigate it for you?

almost 3 years ago - Ubi-Redbeard - Direct link

Hey folks,

If you're still experiencing this issue, please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and Twitter.

Once we have received your case, please submit your MSInfo and DxDiag for investigation.

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[2020] [Performance]DX11=Bad performance DX12= Good performance but crashes every 1-2 hours.

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