Original Post — Direct link

I think the player base is tired of the canned Troubleshooting links when the hundreds of posts from fellow Agents make it pretty clear this is an ACTUAL application and/or server issue that has only worsened in the past several months.

The lengths in which players have gone to self-troubleshoot and provide feedback is commendable, but the SILENCE from the DEVs regarding an issue that makes the game UNPLAYABLE on PC thanks to multiple freezes, crashes to desktop or the latest suspended app issue the past month - is a disservice to the entire Division Community that has paid for a live-service game.

Honestly, enough is enough. Please provide an update to either the Community Manager @Ubi-Lucipus to share or finally break the silence and have an actual State of The Game and perhaps show some positive goodwill towards the player base that supports this franchise day in a day out.

about 3 years ago - UbiSushiVamp - Direct link

Hey everyone. I appreciate you each letting us know that you are continuing to be affected by this issue. I apologize if it seems that like we have not been working towards a resolution, but I can assure you that we have been collecting all of the information that we can as time has passed. Please know that we are actively investigating and as soon as we have an update, we will be sure to provide it.
If you have not already provided your DxDiag file, please create a ticket and provide the file to our teams to be able to forward this along for you. I have also added to the investigation that your hardcore characters have been affected by this as well.

about 3 years ago - Ubi-Viral - Direct link

Hey folks! At this time this issue is still being looked into.

Please ensure that you have submitted your system files to us via the links provided above.

Thank you.