Original Post — Direct link

Randomly crash while in dx12.When do fix this ?

about 1 year ago - Ubi-Boost - Direct link

@NightWish36 Hi there! I'm sorry to hear you're experiencing crashes for The Division 2. I recommend verifying game files, as well as completing the rest of the troubleshooting steps from this article. If the game still crashes, please let us know about the following:

  • Does the game crash in DX11 as well, or is it just DX12?
  • Have the crashes started to happen after the maintenance today?
  • Do you notice if the game crashes after a specific action is performed, or is it just crashing randomly?
  • Are you getting any error messages after the game crashes?


Thanks!

about 1 year ago - Ubi-Slipstream - Direct link

Hey there @NightWish36 !

Thanks for getting back to us and providing further information.

I understand you've verified the game files - Could you please confirm whether you've attempted the additional troubleshooting steps in the second article provided by Ubi-Boost above?

Let us know how you get on!