Original Post — Direct link

I installed the most recent PTS on launch day and i noticed i have not a single friend on my ubisoft connect anymore, i had 5 people there, one of them was a guy called Merphee that used to be a moderator on this forums, i don´t know if he still is, but when i installed the pts he and the rest were gonne, then re-added a friend that is the one i play the most with, he accepted, launched the pts again and once more it erased him. To sum to the list of problems of this buggy mess i was only able to play the new game mode once, lasted like a cuple of minutes then got a delta error, after that i culd not join even once because every time i accepted the matchmakig invitation i had a delta error, EVRY SINGLE TIME, i know suposedly they fixed that on phase two but cant´t check it out since i have a new annoying issue:

I installed the new update for the pts phase two like 10 mis ago, but can´t launch the pts because i get this message: "File corrupted! This program has been manipulated and maybe it´s infected by a virus or cracked. This file won´t work anymore." i verified the files already but it did´t solve the problem, i lunched the normal game and it works just fine so i think i´m done with this pts garbage for good, it´s so frustrating i have no words.




about 2 years ago - Ubi-Akatsirin - Direct link

Hey @starlord1521

I'm sorry to hear this has happened ! Your friend list should be linked to your account, not the PTS, and should not have been wiped, but we did have a degradation of our services that could've been linked to your friend list disappearing temporarily.

Could you try to uninstall and reinstall completely the PTS, as well as doing our steps from this article, as they could help ? Also, you might want to try doing an SFC Scan.

If the issue persists, could you tell me what steps you've also done so that I can help you to try to fix this issue ?


about 2 years ago - Ubi-Orion - Direct link

@starlord1521

No worries! Thanks for the update and by all means please let us know if the issue does return.

Cheers!