Original Post — Direct link

the game just freezze at some point and you cant do anything, i cant close it aswell so i have to restart the pc, and thats just happens every 30 min, if someone know how to fix it, i actually launch it as admin and its a excepcion for the windows firewall but still crashing anyway, something else to try or any fix?

PD: in 2022 a triple A big company like ubisoft i cant understund how is there this kind of crashes mothly ago, i cant play the game cause of this and should be a priority instead of making content but just my opinion if they wanna leave the game like this, fine, keep doing a great job like this... Sad

16 days ago - Ubi-Thrupney - Direct link

Hey there @ShiinyShy , welcome to Ubisoft Discussions! Sorry to hear you are facing crashes - that sounds most frustrating.

Our team are currently investigating some crash issues, as @Traumahawk has very kindly relayed - thanks for sharing your insights!

That said, the vast majority of crashing issues are solved by local troubleshooting on the user end. To be clear, this isn't us blaming your computer or system as it may seem, but rather we are recognising that sometimes things can go wrong with a local install, particularly after an update (to the game, or to the operating system, or to other supporting programs), and some local troubleshooting can reset things to a more stable position.

Please have a read through our troubleshooting guide. In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your graphics drivers and Windows install fully updated, and you've (at least temporarily, for testing) deactivated all background programs. 

If the crashing is still happening after you've done that, please let us know. There are some more intensive steps we can take that use system files to more precisely diagnose the issue and suggest specific troubleshooting, so I'll explain how we go about that if need be 🙂

15 days ago - Ubi-Thrupney - Direct link

Heya @Spets-Naz , good to hear that @Traumahawk 's advice has lead to a solution! We've been sure to report any successful fixes from the community to our teams internally so we can investigate further from our end.

11 days ago - Ubi-TheBerry - Direct link

Thanks for sharing this @Malediktus90, appreciate it!

@ShiinyShy - please let us know how you get on with this too!