Original Post — Direct link

I have this issue for a while now I can't see my player location and quest objective on the world map how do I resolve this?

almost 3 years ago - Ubi-Keo - Direct link

@xtiigra I'm sorry to hear that you are experiencing this.

Please check the exploration settings in the options menu to see what you currently have selected.

If you have the desired setting selected and still experience this issue then can you please provide a video. In the video could you show the following:

  • Your quest log screen
  • Your map to show that the objective and player markers are missing
  • Your options menu to show what your settings are currently set too
almost 3 years ago - Ubi-Keo - Direct link

@xtiigra I'm sorry to hear that you are experiencing this.

Please check the exploration settings in the options menu to see what you currently have selected.

If you have the desired setting selected and still experience this issue then can you please provide a video. In the video could you show the following:

  • Your quest log screen
  • Your map to show that the objective and player markers are missing
  • Your options menu to show what your settings are currently set too
almost 3 years ago - Ubi-WheelyDuck - Direct link

Hey there,

Thank you for your update and sorry to hear those steps don't help.

If you are able to upload a video to a 3rd party video sharing website and then share the link with us we will be able to investigate further.

Many thanks

almost 3 years ago - Ubi-WheelyDuck - Direct link

Hey there,

Thank you for your update and sorry to hear those steps don't help.

If you are able to upload a video to a 3rd party video sharing website and then share the link with us we will be able to investigate further.

Many thanks

almost 3 years ago - Ubi-Keo - Direct link

@xtiigra Thanks for the video provided.

To confirm pressing 'B' does not place a marker is that correct? Also what happens when you press the right analogue stick to reset?

almost 3 years ago - Ubi-Keo - Direct link

@xtiigra Thanks for the video provided.

To confirm pressing 'B' does not place a marker is that correct? Also what happens when you press the right analogue stick to reset?

almost 3 years ago - Ubi-Keo - Direct link

@xtiigra Thanks for the update. Can you confirm if the suggestion in the link bielik01 provided resolves the issue?

almost 3 years ago - Ubi-Keo - Direct link

@xtiigra Thanks for the update. Can you confirm if the suggestion in the link bielik01 provided resolves the issue?

almost 3 years ago - Ubi-Keo - Direct link

@xtiigra That's great, I'm pleased to hear the issue is resolved.

@bielik01 Thanks again for your help on this one 🙂

almost 3 years ago - Ubi-Keo - Direct link

@xtiigra That's great, I'm pleased to hear the issue is resolved.

@bielik01 Thanks again for your help on this one 🙂