Original Post — Direct link

Yo! I have Rainbow Six Siege! Gimme my outfit! Can someone help me out here? I've been trying to get the Thermite Outfit reward for Division 2 but nothing is working. They are completely ignoring my cases.

about 1 year ago - Ubi-Perseids - Direct link

@KaizerAugustus Hello! Welcome to Discussions!

Apologies that the reward is not unlocked for you. I can see that your case has been handed over to the appropriate team so they can look into this issue further. Once a specialist has reviewed your case, they will update you as soon as possible. Thank you!

about 1 year ago - Ubi-Froggard - Direct link

Hey @HellasSpartan82 and @Killheaz

Please can you reach out via one of the following options so we can look into this for you:

Live Chat (when available)

Twitter Direct Message

Facebook Private Message

Please make sure to provide your Ubisoft account username and email if messaging on Twitter or Facebook. 

If anyone else encounters this, please also do the same and we can look to get them unlocked manually for you.