Original Post — Direct link

https://imgur.com/a/N8H7rrA

Every day, I got crash at least once. Checked Event Viewer. It's this EAC 6.1 (2022-02-02). What's wrong with this version of EAC? Last month was okay. Once or twice crash in a week. I still can live with it.

about 2 years ago - Ubi-Viral - Direct link

@longliverng Hey!

Sorry to hear that you are experiencing game crashes due to EAC 6.1

Thank you for the image. In order to troubleshoot this, please try the steps here.

If this does not work please let us know.

Thank you.

about 2 years ago - Ubi-Viral - Direct link

@rage_therapy Thank you for your reply and sharing your thoughts on this.

We will wait to see if @LongLiveRNG continues to have the issue after trying that troubleshooting.

Thank you.

about 2 years ago - Ubi-Milky - Direct link

Hello longliverng thanks for getting back to us and sharing your workaround steps, that may help other players too.

Some of these steps are included in our troubleshooting guide such as disabling all background programs other than the game and launcher, to tule our interference and CPU strain caused by other programs as a possible cause.

Programs such as Xbox Game Bar, programs with overlays such as Geforce Experience and Discord, we recommend disabling. We also recommend disabling Afterburner and using your Nvidia or Nvidia control panel to cap your FPS instead, as MSI Afterburner has been known to cause conflicts with some of our games, and as the program is often used for overclocking, we ask players to make sure not to overclock whilst playing the game and stop the software and OC from being enabled, as another thing we can check off, for interference with the performance of the game.