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Hello. Im not receiving any apparel cache keys from my Season rewards ( I do have a season pass). I tried to reboot my Xbox, log out and log back in. Nothing helps
Hello. Im not receiving any apparel cache keys from my Season rewards ( I do have a season pass). I tried to reboot my Xbox, log out and log back in. Nothing helps
Hey there @TheGeckoHimself,
Thanks for reaching out - how long has this been taking place for?
Are you able to provide any screenshots demonstrating the issue?
Thank you!
Hey there @TheGeckoHimself and @KrAyZi3
We will need a screenshot showing your Season Reward track, so that we can see what level you are at and what rewards you should have already earned.
We will also need to know your current character stats and point of progression through the main story and Warlords of New York.
As a note, you cannot progress your Season Rewards until you have fully completed both the main storyline and Warlords of New York, so if you have not done so please do and see if you start to earn your cache rewards after that.
Hello again @TheGeckoHimself
Unfortunately, if you are not able to provide the information I have requested, there is nothing the support team can do or investigate for you. We will require the requested screenshots.
I will leave this thread open in case you change your mind and would like to provide the information that has been requested!