[2022] Crash problem

Hey @Sirius_Tenzo, thanks for reaching out, welcome to forums and sorry to hear about this, as I fully appreciate how frustrating this can be to deal with.

First and foremost, for troubleshooting purposes, if you haven't already, give the following steps a go and see if it helps. Additionally, one player shared that reinstalling the game on another drive and deleting The Division 2 folder (I would advise to back it up in case if you do try) in Documents has helped to resolve this, so may be worth trying.

Should issue persist, could you advise us the following:

1. When game crashes, do you happen to receive any error message at all?
2. Did you notice whether any particular actions in-game has possibly resulted in this?
3. Do you have the game installed in local or external drive?

Keep us updated!

Hey there @sirius_tenzo, thanks for getting back to us and answering those questions. Have you gone through the troubleshooting steps previously shared by my colleague? These steps can help rule out many of the common causes for technical-related issues. If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

Hello @sirius_tenzo,

Thank you for the update. I'm really sorry to hear about your experience, especially as a gamer myself, I can imagine that freezes can be frustrating.

I can see that this issue has been already reported to the development team and it's currently being investigated. Once we have an update, we will let everyone know through the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.