[2022] Deleted Agent - The Division 2

Hey there @LadyLevantine

I took a look at your support ticket and had an automatic email sent your way so you can verify your account for us there. Once you have done that, fill out this little information block and send it to us in a comment on your ticket. Make sure you do not post this in the forums.

CHARACTERS MISSING: 
ARE ANY CHARACTERS HARDCORE CHARACTERS?:
LAST TIME ACCESSED: 
ESTIMATED PLAYTIME: 
CHARACTER LEVEL: 
ESTIMATE OF XP: 
DARKZONE LEVEL: 
GEAR SCORE:
MALE / FEMALE

Once you have sent that info our way on your ticket we should be able to help you from there.

Hello everyone,

As mentioned by my colleague above, such issue must be processed through our Ubisoft Support website directly. None of this information should be posted in the forums.

I would suggest to wait for a little bit until the Support gets back to you with the results of their investigation.

Thank you for your understanding.