Original Post — Direct link

I got my agent to level 30 of season 9 but did not receive the "Dare Named LMG and the Lavender gun skin" rewards as shown in picture below i was well into the level when i checked my progress as you can see it was ticked but not given. (I had received all other rewards that were issued on entering each level)


As they were not issued do to the bug and no fix in the near future I would like the above rewards issued ASAP. (LIKE THIS WILL HAPPEN)


Also every time i start a play session i find most of my agents gear slots empty as mods keep getting removed and I'm having to reinstall the mods over and over, also sometimes the mods goes missing and having to find the mods again in crafting/looting, this is getting very annoying having to recheck all my gear mods and install or to craft/loot again and again.

FYI. i do save the load-outs but this has no effect on the mods staying in place, they still get removed/disappear and it is not just the one agent as i have four agents on the go with different set-ups, they all get gear mods removed/disappear.

almost 2 years ago - Ubi-Perseids - Direct link

Hello @jessa246! Sorry that you did not receive these rewards, and that your mods keep getting removed/reset. Just to check, did you purchase the Season Pass? Also, have you checked your Stash and/or Mailbox in-game to see if the item was delivered there?

For the issue with your mods being unequipped, please try to verify your game files to make sure there are no issues with the game itself.

Let me know how it goes and keep us updated. Thanks!

almost 2 years ago - Ubi-TheBerry - Direct link

Hey @jessa246 ,

Thanks for getting back to us with this.

We can't confirm what the outcome will be as of yet, but this has been reported to the game team.

We'll keep you updated here as and when we have available information from the team.

Thank you!