Original Post — Direct link

unable to wear full apparel outfits

over 1 year ago - Ubi-Froggard - Direct link

Hey @SSGTUSMC1983

Please could you record a video clip showing the issue with both outfits and post a link to the video here?

over 1 year ago - Ubi-Pegasus - Direct link

Hey there @SSGTUSMC1983

Sorry to hear you're having difficulties wearing a full set of your outfits from the apparel events.

So we can take a look at this, could you describe in a bit more detail what is happening for you?
Are you able to click on the outfit pieces themselves, are they showing up for you, or are you encountering any error messages or visual glitches?

A video of the problem would be equally helpful if you could please provide one. (You can do this by uploading the file to something like YouTube and then share the link here).

Thank you in advance!

over 1 year ago - Ubi-Nova - Direct link

Hey @SSGTUSMC1983,

Thanks for the video. To help us investigate this issue further, would you be able to confirm whether you're able to equip the apparel, from the apparel menu from your main menu, and not the store?

If the issue persists, please provide a new video showing the issue via the apparel option, in the main menu or inventory.

over 1 year ago - Ubi-Nova - Direct link

Thanks for the video @SSGTUSMC1983,

Can you tell us if the issue persists, via the apparel section on the main menu, instead of the store menu?

If so, can you provide a new video showing the issue still persists, from the apparel section on the main menu?