[2021] Amazing how crappy CS service is

@dirty5636 Hello there!

Thanks for taking the time to return to the forums to let us know that this issue has since been resolved. Glad to hear that you're up and running again!
Please don't hesitate to get back in touch should you have any other questions or queries.

Thank you.

@holy-void Hi there!

Sorry to hear you seem to be having the same issue.

We'd like to advise working through our PC troubleshooting guide found here, which can help with common technical issues. These steps can also help us to narrow down the cause of the freezing/game suspension, should the problem remain after trying them.

Please get in touch to let us know how you get on, and if you're in need of further assistance.

Thank you.

Hello @holy-void thanks for coming back to us.

I am sorry to hear that our troubleshooting and Dirty5636's workaround did not resolve your issue.

Before we ask you for your dxdiag system files for investigation, would you be able to clarify the exact type of issue you are having, as there are a few separate issues affecting players at the moment >

• Did you close the game, after finishing your play session, but the game refused to close properly and you needed to use End Task in Task Manager?
• Did the game crash and close itself down?
• Did the game display a black, blue, or white screen?
• Did the game completely freeze so you couldn't control anything and you had to force it to close, again through Task Manager?

@holy-void Hey there.

Thank you for confirming this for us.

Would you please create a support ticket and let the team know what you've been experiencing? Feel free to include a link to this forum thread. There's a possibility that this is tied to a known issue, however we'd like to take a closer look at your system files to see if we can troubleshoot the problem further.

Let us know if you have any further questions!