[2020] I can't open the chest on the RAID " Hard times"

Hey IiIKlAsSiC90IiI,

Can you confirm if this is still ongoing for you?

Have you been able to create a support case for this issue?

Thanks for the update! I'm really sorry t hear about your experience.

Can you please verify your game files with this link?

If the issue persists, can I kindly ask you to provide us with a short video of this occurring, so we can track your actions in order to reproduce this issue? Many thanks and apologies for any inconvenience caused by this.

If you have any additional questions, please let us know.

Originally Posted by IiIKlAsSiC90IiI
Ubi-Mark.

I checked the game files as indicated in the link.

Of course, I will record a video with this problem, and soon I will give you a link to the video.

Thank you for the update! I'll keep an eye on this thread for a video from you

Thanks for getting in contact and providing these workarounds, we will be sure to forward your feedback for further review but in the meantime, I'm sure this may assist other players who might experience this issue till we have a more permanent solution. In the meantime, if you would like to provide any further feedback or have any further queries, please feel free to let us know.