Original Post — Direct link
hi

clan server offline error is happening and I cannot see or manage the clan i run. i cannot join friends or do much it appears. first time has error like this. please forward to correct team asap to fix

almost 5 years ago - Ubi-Baron - Direct link
Hi Zydyk,

Thanks for reporting this to us, and we're glad to hear that you were able to get this resolved.

We appreciate you coming back to provide the steps you took to resolve this. Just to confirm, does this keep occurring for you or was it just this once?
almost 5 years ago - Ubi-Baron - Direct link
Thanks for getting back to us, Zydyk.

Just to confirm even after fixing this it will go back to this mode if you try to swap characters, or it might then work for the whole session and only occur again the next day?
almost 5 years ago - Ubi-Redbeard - Direct link
Hey folks,

If you're still experiencing this issue, can you please create a case on the support website so we can look into this for you?

Thanks
almost 5 years ago - Ubi-Swaggins - Direct link
Hey folks,

Please do not forget to make a ticket on our website if you are encountering this issue.

Cheers!
over 4 years ago - UbiT00n - Direct link
Hey All,

Could we get some answers on the following things:

- In which region are you located/ which server are you connecting to?
- Can you enter the Clan Hall or use any of it's unlocked features when the "clan server offline message"?
- Is this something you encounter every play session? (if not, rebooting the game could be a potential workaround to investigate)

Thank you
about 4 years ago - Ubi-TheBerry - Direct link
Originally Posted by LoneFighter1980
The Clan-Server Offline-Online Problem is done by me....but now i have FPS Stutter Issues...TU11...when Randoms join my Seassion i become FPS Drops from 100 to 60-70 and the Game beginn to stutter....

When i join an random Group all is perfekt ..smooth Gameplay...

After TU11.1... but since Today i have the Stutter and FPS drops since i start the Game....can someone confirm this issues???
Hey there,

Sorry to hear you're having issues!

Please give the steps in our guide a try and let us know if there are any changes or improvements, thank you!