Original Post — Direct link
I know Im not alone when I say this: this game constantly crashes, every single day. Often textures dont render properly, or disappear entirely. Skills get stuck and cant be recalled. It happens at least twice every day I play. Its getting old. Inevitably it happens in the middle of a mission or a bounty. And its getting old. Whats going on Ubi?
over 3 years ago - Ubi-Mark. - Direct link
Hello Agents,

Sorry to hear that your game keeps crashing. Can you please provide us with more information i.e. are you getting any errors before the game crash? Is it happening while performing some specific actions?

Secondly, can you please perform all the troubleshooting steps listed in this article? Many thanks and apologies for any inconvenience caused by this. If you have any additional questions, please let us know.
over 3 years ago - Ubi-Mark. - Direct link
Thanks for the update! Can you please perform all the steps listed in this article?As you mentioned invisible enemies, it sounds like connection issue and performing the steps above should resolve it.
over 3 years ago - Ubi-Houck - Direct link
Originally Posted by thedivisionshd
Olá equipe da ubibug software, jogar division 2 tá muito ruim, nada funciona, desconecta constantemente, não dropa na de bom, nenhuma peça, jogando no heróico ou lendário, vcs estão destruindo o jogo, não tenho vontade nenhuma de jogar o game, simplesmente tá um lixo, parem de meter atualizacoes a cada vez só piora, equipamento ruin, nerf de armas, game sem áudio, não sincronizado, vcs estão a fazer o game ser um lixo injogavel, eu recomendo a ubibug a fecharem os servidores, abandonem o jogo, ou a empresa contrate uma equipe de ponta, porque a atual não está sabendo fazer o que deve ser feito deve ser amadores,, a ubibug tá passando por maus bocados por várias denúncias de assédio, na a respeito com os jogadores e nem com a equipe interna, posso escrever também, que a ubibug está se tornando um empresa de vagabundos e prostitutas, cade a seriedade, cade a ética, valor moral, só para, finalizar, fechem os servidores, e é fechem a ubibug por um tempo para reformular a empresa vcs estão queimados no mundo todo.....inconpetencia e safadesa gera isso.....
Hi there!

We ask that all posts on the forum are in English.

If you would like support in another language, we do offer support in other languages which you can find here.

Regarding this issue, if you still experience it please contact us on Facebook or Twitter in a private/direct message. Alternatively, you can also create a support ticket.

Thanks!
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by Axxel71
Had that all of last week, did all possible resets and still, invisible enemies with no sounds except those my character made being the most annoying one (XboxOne).

Today on a mission, after the maintenance, doing Jefferson Plaza I got stuck in the air with my rifle sticking through my chest (took a clip of it). Couldn't use menu, map, skills, anything else but chat keyboard worked so I could inform group of what happened. Had to restart the whole thing, with a very long log in time. See how long before something similar happens.
Hey there Axxel71,

Sorry to hear you've had issues.

You noted having a clip, would it be possible to link it here?

Keep us posted if anything similar happens again, thank you!