about 2 years ago - Ubi-Milky - Direct link

Thank you for the reply @Traumahawk and for sharing this detail of the workaround.

For anyone else experiencing this exact crash when trying to claim the final loot crate, I can document this with our Division team so they are aware of it, but in order for them to investigate the issue, they will need system files from affected players as per any crashing issue with the game that we report to our Division QA team.

If you would like to send us these files, please get in touch with us as Ubi-TheBerry posted above or check our post here > https://discussions.ubisoft.com/topic/163821/

about 2 years ago - Ubi-Clem - Direct link

Hey there @V4MPiR1;

I'm sorry to hear that you and your teammates have experienced the said issue.

I had a glance at the reports made to the development team.
They are working on that issue at the moment we speak.

Unfortunately, no ETA has been provided.

Sorry for the inconvenience if you should encounter this issue again, and thank you for the report!